HI, I’M BEN
Field service technician at
With nearly a decade of experience across field service, engineering, design, account management, sales, and photography, I bring a versatile skillset to medtech. I am driven by a commitment to solving challenging problems, embracing each step toward a spectacular breakthrough. My passion lies in delivering creative solutions that meet complex customer needs.
mechanical engineer and photographer based in denver.
Location:
Denver, Colorado
Education:
Bachelor of Science - Mechanical Engineering, University of Wisconsin - Milwaukee, GPA: 3.8
Skills:
Engineering and Design: 3D CAD, GD&T, FEA, CNC machining, RCA, NDE testing, welding
Design Software: SolidWorks, AutoCAD, Creo Pro-E, KeyShot, Aton PDM
Career:
June 2025 - Present - Field Service Technician - Stryker
Troubleshoot and repair complex electromechanical problems on Neptune 3, Neptune S, and Neptune Docking Station through hands-on engineering techniques on 459 assets across 51 hospitals in designated territory.
Communicate repair solutions to hospital staff professionally as their local on-site field service contact.
Achieve #1 highest Neptune touches in the country out of 182 technicians in 2026 and consistently exceed Key Performance Indicator’s (KPI’s) to remain a top-performing team leader and “Culture Champ”.
Manage inventory on 200+ diverse replacement parts, prioritizing cost-saving financial initiatives and outstanding
customer care.
Sep 2024 - June 2025 - Career Transition
Enhanced 3D CAD modeling mechanical design skills through practice, tutorials, and personal projects.
Completed online courses in medical device regulation, anatomy and physiology, mechanical design, product development, and manufacturing processes.
Connected with over 150+ professionals in attended local product design and medtech events, and contributed to FIRST Robotics as a volunteer photographer.
Mar 2024 - Sep 2024 - Sales Specialist - Deutsche Windtechnik, Inc.
Generated sales of repair parts for 7 wind turbine customer accounts across 11 states, oversaw procurement processes, and collaborated with engineers on solutions tailored to customer needs and goals.
Jun 2018 - Jun 2023 - Account Manager - Toshiba America Energy Systems Corporation
Managed 14 steam turbine power plant accounts in 7 states and 3 Canadian provinces, serving as single-point contact, providing continuous positive communication for maintenance projects, upgrades, and repairs.
Jun 2015 - Jun2018 - Turbine Engineer - Toshiba America Energy Systems Corporation
Inspected steam turbine components, developed intricate mechanical repair solutions in SolidWorks and AutoCAD, and directed customers through the most economical, time-sensitive, and intelligent repair plan for their power plants.
Certified SolidWorks Professional (CSWP)