HI, I’M BEN.
Field service technician at
With nearly a decade of experience across field service, engineering, design, account management, sales, and photography, I bring a versatile skillset to medtech. I am driven by a commitment to solving challenging problems, embracing each step toward a spectacular breakthrough. My passion lies in delivering creative solutions that meet complex customer needs.
mechanical engineer and photographer based in denver.
Location:
Denver, Colorado
Education:
Bachelor of Science - Mechanical Engineering, University of Wisconsin - Milwaukee
GPA: 3.8
Skills:
SolidWorks, Simulation, Autodesk AutoCAD, Keyshot, Creo Pro-E, Aton PDM, Adobe Lightroom, Adobe Photoshop, Procreate, Davinci Resolve
3D CAD, GD&T, FEA, CNC machining, rendering, photography, espresso, coffee, cooking.
Career:
June 2025 - Present - Field Service Technician - Stryker
Troubleshoot and repair complex electro-mechanical problems on Neptune 3, Neptune S, and Neptune Docking Station through hands-on field service techniques at 51 hospitals in designated territory.
Manage 459 device assets by ensuring impeccable inventory management on over 200 diverse replacement parts, cost-saving financial initiatives, and outstanding customer care.
Communicate repair solutions to hospital staff professionally as their local on-site field representative.
Produce consistent 100% positive quantitative results on all Key Performance Indicators (KPI’s) that showcase personal accomplishments that continually exceed expectations.
Travel within territory demonstrating time management, route prioritizing, and repair triaging skills.
Document repair, installation, preventative maintenance, and decontamination paperwork with technical professional writing that meets strict FDA guidelines.
Strengthen world-class customer field support through unmatched self-motivation and collaborative teamwork to successfully keep Operating Rooms running.
Sep 2024 - June 2025 - Career Transition - Self-Employed
Deepened my SolidWorks expertise by becoming a Certified SolidWorks Professional, pursued technical coursework, and developed an innovative outdoor liquid vessel, engaged in product development events, and cross industrial networking.
Built a portfolio website, mastered KeyShot for 3D rendering, improved digital sketching with Procreate, strengthened customer-facing skills as a barista, and contributed photography to Fenix Lighting to align visual storytelling with brand strategy.
Mar 2024 - Sep 2024 - Sales Specialist - Deutsche Windtechnik, Inc.
Generated sales of repair parts for 7 wind turbine customer accounts across 11 states, oversaw procurement processes, and collaborated with engineers on solutions tailored to customer needs and goals.
Jun 2018 - Jun 2023 - Account Manager - Toshiba America Energy Systems Corporation
Managed 14 steam turbine power plant accounts in 7 states and 3 Canadian provinces, serving as single-point contact, providing continuous positive communication for maintenance projects, upgrades, and repairs.
Jun 2015 - Jun2018 - Turbine Engineer - Toshiba America Energy Systems Corporation
Inspected steam turbine components, developed intricate mechanical repair solutions in SolidWorks and AutoCAD, and directed customers through the most economical, time-sensitive, and intelligent repair plan for their power plants.
